Posts filed under: HCAHPS

More emphasis is being placed on the HCAHPS survey to gauge patient satisfaction and help hospitals improve the patient experience. However, with budgetary and staffing pressures, improving the patient experience...
Care coordination is necessary for providing complete patient care but often involves many individual aspects in order to ensure patients receive the best attention for their specific needs. While care...
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey has helped to provide standardized metrics regarding patient perspectives on satisfaction and quality care. The 27-question survey covers everything...
Kate Hrnicek, Director of Strategic Accounts If your organization is not improving at a rate that is faster than 50% of the rest of the nation, you are actually on...